Get in touch
Contact.
Questions about sizing, an order, or the collection — reach out directly. PIKELINE is run from Mersch, Luxembourg, and we read every message ourselves. Typical reply time is under 24 hours on weekdays, longer on weekends and public holidays.
Before you write, check the FAQ and size guide — most questions about fit, fabric, washing, UPF protection, and shipping are answered there in detail.
What we typically help with
- Sizing and fit recommendations
- Order status, tracking, and delivery
- Stock, restock dates, and pre-orders
- Returns, exchanges, and defects
- Wholesale, pro-deal, and team orders
- Press, collaborations, and content
contact@pikeline.shop
Best for orders, returns, and detailed questions
@pikeline.fishing
DMs open — quickest for casual questions
Before you write
Shipping
Flat €6.99, calculated at checkout. We ship worldwide via Shopify-managed carriers; transit times depend on destination.
Returns
14 days from delivery under EU consumer law. Defective or incorrect items replaced at no cost. Full policy on retractation.
Sizing
Runs true to size with a regular athletic fit. Size up for a looser feel. Chest, length, and sleeve in cm on the size guide.